Customer Service Hours
ICANSoft support requests are reviewed during our customer service availability in Pacific Time. You can submit your request at any time, and our team will respond as soon as possible.
Support based in Pacific Time
Send us your question whenever it is convenient. Requests received outside our customer service availability are reviewed when the team returns.
Planning your support request
For faster routing, include the ICANSoft product involved, a clear description of the question or issue, and any helpful screenshots or reference details.
Check common questions
Visit our FAQ page for answers to frequently asked product and service questions.
Use the contact form
Submit a structured request through our contact page.
Email our support team
Send your inquiry to support@icansoft.ca.
Need help with an ICANSoft solution?
Tell us which product you use and what you need. We will connect your request with the appropriate team.