Customer support

Customer Service Hours

ICANSoft support requests are reviewed during our customer service availability in Pacific Time. You can submit your request at any time, and our team will respond as soon as possible.

Service availability

Support based in Pacific Time

Send us your question whenever it is convenient. Requests received outside our customer service availability are reviewed when the team returns.

PT
Pacific TimeICANSoft customer service time zone

Planning your support request

For faster routing, include the ICANSoft product involved, a clear description of the question or issue, and any helpful screenshots or reference details.

Please note: Availability may be limited during Canadian holidays or special events. Please allow additional response time during these periods.
1

Check common questions

Visit our FAQ page for answers to frequently asked product and service questions.

2

Use the contact form

Submit a structured request through our contact page.

3

Email our support team

Send your inquiry to support@icansoft.ca.

Need help with an ICANSoft solution?

Tell us which product you use and what you need. We will connect your request with the appropriate team.

Send a Request
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